Once you've placed your order, our team of bark-tastic warehouse wizards will work their magic to process it within 1-2 business days. Please bear with us during weekends and holidays when the magic might take a little longer.

We rely on our trusty carriers to deliver your Pupiboo Pee Pad right to your doorstep. Estimated delivery time is typically 5-7 business days within the continental United States. But hey, if you live in a magical land where unicorns roam, delivery might take a bit longer.

Shipping charges will be calculated based on the weight of your order, its dimensions, and the distance it has to travel. We promise not to charge you extra for unicorn rides or fairy dust. The shipping costs will be displayed at checkout so you can keep your budget in check.

Once your package leaves our paws, we'll send you a tracking number. You can use it to obsessively stalk your parcel's journey until it happily arrives at your den. Just remember, tracking numbers don't appreciate being chased.

Sorry, our Pupiboo Pee Pads are currently wagging their way only within the United States. International customers, we apologize for not being able to share our waggy wonders with you just yet.

We accept returns within 30 days of your original purchase, but please make sure your Pupiboo Pee Pad is still in its pristine, unused condition. We don't want any muddy paw prints or surprise smells, no matter how much Fido insists it's his signature scent.

Before you send your Pupiboo Pee Pad back, pawlease contact our fur-tastic customer support team. They'll guide you through the return process and make sure everything goes smoothly. They're experts at untangling leashes too, just saying.

When it comes to return shipping, you're responsible for the costs unless it's due to a hairy manufacturing defect or our shipping blunder. Remember to choose a shipping method that allows your return package to arrive safe and sound. We don't want it getting lost in the Bermuda Triangle of mail.

Once we receive your returned Pupiboo Pee Pad and confirm it's still in mint condition, we'll issue your refund or exchange faster than a dog chasing its tail. Refunds will be returned to the original payment method, and exchanges will be woofingly easy if the desired item is in stock.